By Bill Adler
ISBN-10: 081447294X
ISBN-13: 978-0814472941
Having a little negotiator running around my house, I did get a kick out of this book. While I'm not sure I'd use some of the tactics (it's a tactics book) I have had many of them used on me, including the temper tantrum.
Its a fun book with lots of interesting tidbits, but there is not much for the serious negotiator here.
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